1) Our Commitment to Your Privacy

We respect your privacy rights and treat all information collected through your website visits, purchases, or business interactions as confidential. While the internet is not a perfectly secure medium, we implement reasonable technical and organizational measures to protect the information we control against loss, misuse, or alteration.

2) Scope

This Policy applies to MistBars.com and related services we provide as an authorized distributor of ALIBARBAR in the Australian market. It does not apply to third-party websites, services, or platforms we do not control.

3) Information We Collect

• Identity & Contact: name, email address, phone number, billing/shipping address.
• Order & Transaction: purchased items, order history, payment status (we do not store full payment card data; payments are processed by third-party gateways).
• Age Verification: information used to confirm you are 21+ where required by law.
• Usage & Device: IP address, browser type, device identifiers, pages viewed, and interaction data (via cookies and similar technologies).

4) How We Use Your Information

• To process and fulfill orders, provide customer support, and send order confirmations (if you provide an email address).
• To verify age (21+) and comply with applicable laws and policies.
• To prevent fraud, secure our services, and maintain website functionality.
• To personalize and improve your experience in our interactive services.
• For lawful marketing communications (e.g., updates on new products/services, in-store or online offers). You can opt out at any time.

5) Marketing, Consent & Opt-Out

If you are a registered user who has not purchased our products/services, we will seek your consent before sending marketing offers. Customers may receive marketing based on legitimate interests; you may opt out at any time by contacting us at info@mistbars.com or using any unsubscribe mechanism included in our messages.

6) Age Restriction (21+)

This website offers vaping products intended for adults aged 21 or older. By using the site, you confirm you meet this requirement. Users under 21 should not submit personal information. If you are under 21, you must have permission from a parent or legal guardian before submitting any information.

7) Cookies & Similar Technologies

We use cookies to operate our website (e.g., cart, session), analyze performance, and improve services. You can manage cookies via your browser settings; disabling certain cookies may affect functionality. For more information, see our Cookie Policy.

8) Data Sharing & Disclosures

We do not sell personal data. We may share information with:

• Payment processors to securely process transactions.
• Shipping carriers and logistics partners to deliver your orders.
• Service providers (e.g., IT, analytics, support) under appropriate confidentiality and data protection obligations.
• Authorities or as required by law to comply with legal obligations or protect rights, safety, and property.

9) Data Retention

If you are a customer, we generally retain your data for as long as needed to provide the services you use and to meet legal, tax, accounting, and regulatory requirements. When data is no longer needed, we will delete or de-identify it according to our retention policy.

10) Data Security

We implement reasonable safeguards (administrative, technical, and physical) designed to protect personal information. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security. Please choose carefully the information you post and keep your password safe.

11) International Transfers

Because we operate authorized warehouses in China and Australia, and use global service providers, your information may be transferred and processed outside your state or country. We take reasonable steps to ensure appropriate protections are in place for such transfers.

12) Your Privacy Rights (Australian Customers)

Subject to applicable law, you may request to access, correct, update, or delete your personal information. You may also object to or restrict certain processing (including marketing). To exercise your rights, contact us at info@mistbars.com. We will respond within a reasonable time.

13) Children’s Privacy

We do not knowingly collect information from individuals under the age of 21 for vaping products. If you believe a minor has provided personal information, please contact us so we can take appropriate action.

14) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will be revised accordingly. Your continued use of the site after changes take effect constitutes acceptance of the updated Policy.

15) Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

• Email: info@mistbars.com
• Return Address: Provided via customer service upon approved return authorization.

Last updated: